Terms of service
Terms of Service
Last Updated: March 3, 2026
Welcome to Thrivera. The terms “we,” “us” and “our” refer to Thrivera. Thrivera operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience (the “Services”). Thrivera is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services. Please read them carefully, as they include important information about your legal rights, warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.
1. Access and Account
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, you may be asked to provide certain information such as your email address, billing, payment and shipping information. You represent and warrant that all information you provide is correct, current and complete.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign or licence your account to any other person.
2. Our Products
We have made every effort to provide an accurate representation of our products and services. However, colours and product appearance may differ from what appears on your screen due to your device type, settings and configuration.
We do not warrant that the appearance or quality of any products purchased will meet your expectations or match how they are depicted in our online stores. All product descriptions are subject to change at any time without notice at our sole discretion.
We reserve the right to discontinue any product at any time and may limit the quantities of any products offered, on a case-by-case basis.
3. Orders
When you place an order, you are making an offer to purchase. Thrivera reserves the right to accept or decline your order for any reason. Your order is not accepted until we confirm acceptance, and we must receive and process your payment before acceptance. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted.
If we do not accept, change or cancel an order, we will attempt to notify you via the email, billing address or phone number provided at the time the order was placed.
Your purchases are subject to return or exchange solely in accordance with our Return & Refund Policy. You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.
4. Prices and Billing
Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed, as set out in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices in our online stores may differ from prices in physical stores or those offered by third parties. Promotional terms will govern in the event of a conflict with these Terms.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases. You also agree to promptly update your account information so we can complete your transactions and contact you as needed.
5. Shipping and Delivery
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.
For full details, please refer to our Shipping Policy.
6. Intellectual Property
Our Services, including all trademarks, brands, text, images, graphics, video, audio and their design, selection and arrangement, are owned by Thrivera, its affiliates or licensors and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store or transmit any material on the Services without our prior written consent. Unauthorised use may violate intellectual property laws. All rights not expressly granted are reserved by Thrivera.
Thrivera’s names, logos, product and service names, designs and slogans are trademarks of Thrivera or its affiliates. Shopify’s name and logo are trademarks of Shopify. All other marks are the property of their respective owners.
7. Optional Tools
You may be provided with access to third-party tools as part of the Services. We provide access to such tools “as is” and “as available” without any warranties or endorsement. We have no liability arising from your use of optional third-party tools.
Any use of optional tools is at your own risk. We may also offer new features or tools in the future, which shall be subject to these Terms.
8. Third-Party Links
The Services may contain links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of third-party materials, and we are not liable for any harm related to your access of third-party websites or your purchase of third-party products and services.
Please review third-party policies and practices before engaging in any transaction. Complaints regarding third-party products should be directed to the relevant third party.
9. Relationship with Shopify
Thrivera is powered by Shopify. However, all sales and purchases are made directly with Thrivera. Shopify is not responsible for any aspect of any sales between you and Thrivera, including any injury, damage or loss resulting from purchased products. You hereby release Shopify and its affiliates from all claims arising from your purchases and transactions with Thrivera.
10. Privacy
All personal information we collect through the Services is subject to our Privacy Policy, and certain information may also be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.
11. Feedback
If you submit any ideas, suggestions, feedback, reviews or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose.
You represent that you own or have the necessary rights to all Feedback, have disclosed any compensation received in connection with your submission, and that your Feedback complies with these Terms. We are under no obligation to maintain Feedback in confidence, pay compensation or respond to Feedback.
We may, but are not obligated to, monitor, edit or remove Feedback that we determine to be unlawful, offensive or otherwise objectionable. You are solely responsible for any Feedback you submit.
12. Errors, Inaccuracies and Omissions
Information on the Services may occasionally contain typographical errors, inaccuracies or omissions. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice.
13. Prohibited Uses
You may access and use the Services for lawful purposes only. You may not use the Services to:
- Engage in any unlawful or malicious purpose
- Violate any applicable regulations, rules or laws
- Infringe upon any intellectual property rights
- Harass, abuse, defame, intimidate or harm any person
- Transmit false or misleading information
- Send unsolicited advertising, spam or similar material
- Impersonate any other person or entity
- Restrict or inhibit anyone’s use of the Services
You also agree not to upload viruses or malicious code, reproduce or resell any portion of the Services, collect personal information of others, or interfere with the security features of the Services.
We reserve the right to suspend, disable or terminate your account at any time if you violate any part of these Terms.
14. Termination
We may terminate this agreement or your access to the Services at any time without notice, and you will remain liable for all amounts due up to the date of termination. Sections relating to intellectual property, feedback, disclaimers, limitation of liability, indemnification and governing law shall survive termination.
15. Disclaimer of Warranties
16. Limitation of Liability
17. Indemnification
You agree to indemnify, defend and hold harmless Thrivera, Shopify and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from any losses, damages, liabilities or claims arising out of your breach of these Terms, your violation of any law or third-party rights, or your access to and use of the Services.
18. Severability
If any provision of these Terms is determined to be unlawful, void or unenforceable, it shall be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed, and shall not affect the validity of the remaining provisions.
19. Waiver and Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right. These Terms and any policies posted on this site constitute the entire agreement between you and us, superseding any prior agreements or communications.
20. Assignment
You may not delegate, transfer or assign this agreement or any of your rights without our prior written consent. We may transfer, assign or delegate these Terms without consent or notice to you.
21. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Thrivera is headquartered. You and Thrivera consent to venue and personal jurisdiction in such courts.
22. Changes to Terms of Service
We reserve the right to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check periodically for changes. We will notify you of material changes in accordance with applicable law, and your continued use of the Services constitutes acceptance of any changes.
23. Contact Us
Thrivera
Email: support@thrivera.shop